Investors

Shareholder information

This section contains general information relating to share dealing services, share price information and information about unauthorised brokers and identity theft.

Capita share dealing services

The Company’s shares can be traded through most banks, building societies and stockbrokers. Additionally, Capita Asset Services offer online and telephone dealing for UK resident shareholders through Capita IRG Trustees Limited. For further information on this service, or to buy and sell shares, please contact: www.capitadeal.com

+44 (0)371 664 0445 Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate. Line are open between 8am - 4.30pm, Monday to Friday excluding public holidays in England and Wales.

Full terms and conditions apply and are available on request or by visiting www.capitadeal.com.

This is not a recommendation to buy or sell shares. The price of shares can go down as well as up, and you are not guaranteed to get back the amount that you originally invested.

Capita IRG Trustees Limited is authorised and regulated by the Financial Conduct Authority.

ShareGift

ShareGift is a charity share donation scheme for shareholders who may wish to dispose of a small quantity of shares where the market value makes it uneconomic to sell on a commission basis. The scheme is administered by the Orr Mackintosh Foundation and further information can be obtained by contacting them:

020 7930 3737
www.sharegift.org

Total voting rights

The Company’s issued share capital is 4,025,409,194 ordinary shares of 10 pence each. Each share carries one vote.

Unsolicited mail

The Company is legally obliged to make its register of members available to the public. As a consequence of this some shareholders might receive unsolicited mail. Shareholders wishing to limit the amount of such mail should write to the Mailing Preference Service (”MPS”):

FREEPOST 29 LON20771
London
W1E 0ZT

Alternatively you can register online or request an application form by telephone or by email. MPS will then notify the bodies that support its service that you do not wish to receive unsolicited mail.

0845 703 4599
mps@dma.org.uk
www.mpsonline.org.uk

Unauthorised brokers (boiler room scams)

Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports. These are typically from overseas based “brokers” who target UK shareholders offering to sell them what often turn out to be worthless or high risk shares in US or UK investments. These operations are commonly known as boiler rooms.

If you receive any unsolicited investment advice:

Make sure you get the correct name of the person and organisation.

Check that they are properly authorised by the Financial Services Register before getting involved by visiting www.fca.org.uk.

Report the matter to the FCA either by calling their consumer helpline on 0800 111 6768 or visiting www.fca.org.uk/scams.

If the calls persist, hang up.

If you deal with an unauthorised firm, you will not be eligible to receive payment under the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS).

Details of any share dealing facilities that the Company endorses will only be included in company mailings.

Keep in mind that it is very unlikely that an authorised firm that you have no relationship with would contact you out of the blue offering to buy or sell shares or offer other investment opportunities.

More detailed information can be found on the FCA website: www.fca.org.uk and http://www.fca.org.uk/consumers/protect-yourself.

Identity theft

Tips for protecting your ITV plc shares:

  • Ensure all your certificates are kept in a safe place or hold your shares electronically in CREST via a nominee;
  • Keep all correspondence from Capita in a safe place, or destroy correspondence by shredding;
  • If you change address inform Capita in writing or via the Shareholder Portal. If you receive a letter from Capita regarding a change of address but have not recently moved please contact them immediately;
  • If you change your bank account, inform Capita of the details of your new account. You can do this via post or online using the Shareholder Portal. Respond to any letters the registrar sends you about this;
  • If you are buying or selling shares only deal with brokers registered in your country of residence or the UK.